International Shipping - Answers
• Where do you ship outside of the contiguous United States?
We may ship to Canada, Alaska or Hawaii. We will provide additional shipping charge information based on your shipping address. We will ship the package once the additional shipping charges are paid.
• How do I ship to destinations other than the United States, Canada, Alaska and Hawaii?
Please contact a freight forwarding agent to coordinate shipping from the United States to a final destination. The freight forward company will provide a contiguous United States address that you will provide to us when you place the order. The forwarding agent will then handle shipping the order from the United States to the final destination. Contact us if you need the dimensions of the package and the weight.
• What are my payment choices?
We will provide a link to our additional shipment web page on our web site. Your payment options are the same as payment options for the hammock product you purchased.
• When will my order ship and what are my shipping charges?
Orders are shipped within 2 - 3 days after additional shipping charges are paid. Additional shipping charges are determined by the shipping address.
• What is the return policy?
Please refer to our Returns and Exchanges section on the Information & Policies web page.
We may ship to Canada, Alaska or Hawaii. We will provide additional shipping charge information based on your shipping address. We will ship the package once the additional shipping charges are paid.
• How do I ship to destinations other than the United States, Canada, Alaska and Hawaii?
Please contact a freight forwarding agent to coordinate shipping from the United States to a final destination. The freight forward company will provide a contiguous United States address that you will provide to us when you place the order. The forwarding agent will then handle shipping the order from the United States to the final destination. Contact us if you need the dimensions of the package and the weight.
• What are my payment choices?
We will provide a link to our additional shipment web page on our web site. Your payment options are the same as payment options for the hammock product you purchased.
• When will my order ship and what are my shipping charges?
Orders are shipped within 2 - 3 days after additional shipping charges are paid. Additional shipping charges are determined by the shipping address.
• What is the return policy?
Please refer to our Returns and Exchanges section on the Information & Policies web page.